Protecting your private information is our priority. This Statement of Privacy applies to https://sungain.com, its sub domains, sub URL’s when you interact with this site and SunGain LLC(“SunGain”) and governs data collection and usage. This website is a “NYC licensed solar contractor” site. By using the SunGain website, you consent to the data practices described in this statement. 

Collection of your Personal Information 
SunGain may collect anonymous demographic information, which is not unique to you, such as, but not limited to, your: 

• Age
• Gender
• Household Income 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience  

We do not collect any personal information about you unless you voluntarily provide it to us. 

However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Sharing Information with Third Parties 
SunGain may sell, rent, or lease customer information to third parties for the following reasons: 

As we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions, or during related negotiations, we may share user information. 

SunGain may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. SunGain may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SunGain, and they are required to maintain the confidentiality of your information. 

SunGain may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SunGain or the site; (b) protect and defend the rights or property of SunGain; and/or (c) act under exigent circumstances to protect the personal safety of users of SunGain, or the public. 

Opt-Out of Sale or Disclosure of Personal Information to Third Parties 

In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know: 

• The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and 
• The categories of personal information that we disclosed about you for a business purpose. 

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale or disclosure of your personal information. If you exercise your right to opt-out of the sale or disclosure of your personal information, we will refrain from selling or disclosing your personal information, unless you subsequently provide express authorization for the sale or disclosure of your personal information. To opt-out of the sale or disclosure of your personal information, contact us on info@sungain.com

Tracking User Behavior
SunGain may keep track of the websites and pages our users visit within SunGain, in order to determine what SunGain services are the most popular. This data is used to deliver customized content and advertising within SunGain to customers whose behavior indicates that they are interested in a particular subject area. 

Automatically Collected Information 
Information about your computer hardware and software may be automatically collected by SunGain. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SunGain website. 

Use of Cookies 
The SunGain website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SunGain pages, or register with SunGain site or services, a cookie helps SunGain to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SunGain website, the information you previously provided can be retrieved, so you can easily use the SunGain features that you customized. 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SunGain services or websites you visit. 

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

Security of your Personal Information 
SunGain secures your personal information from unauthorized access, use, or disclosure. SunGain uses the following methods for this purpose:

• SSL Protocol 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

Right to Deletion 
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

• Delete your personal information from our records; and 
• Direct any service providers to delete your personal information from their records. 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; 
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 
• Debug to identify and repair errors that impair existing intended functionality; 
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; 
• Comply with the California Electronic Communications Privacy Act; 
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; 
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; 
• Comply with an existing legal obligation; or 
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. 

Children Under Thirteen
SunGain does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

Disconnecting your SunGain Account from Third Party Websites 
You will be able to connect your SunGain account to third party accounts. BY CONNECTING YOUR SUNGAIN ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may contact us via email info@sungain.com or telephone 866-786-4246. 

Opt-Out & Unsubscribe from Third Party Communications 
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of SunGain by contacting us here: 

• Email: info@sungain.com
• Phone: 8667864246 

E-mail Communications
From time to time, SunGain may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from SunGain or click on a link therein. 

If you would like to stop receiving marketing or promotional communications via email from SunGain, you may opt out of such communications by contacting us on info@sungain.com. 

External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted. 

Changes to this Statement
SunGain reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information 
SunGain welcomes your questions or comments regarding this Statement of Privacy. If you believe that SunGain has not adhered to this Statement, please contact SunGain at: 

SunGain LLC 
144 Simonson Ave 
Staten Island, New York 10303 

Email Address:
info@sungain.com 

Telephone number: 
8667864246 

Effective as of February 01, 2023